Returns:
You may return any unworn, unwashed and unused merchandise within 30 days from date of purchase and will be credited at the purchased price.
After 30 days from date of purchase a 20% restocking fee will be deducted and returns will not be accepted after 60 days. All embroidered or printed merchandise are excluded and will not be accepted as a return.
Merchandise must include all original tags and packaging in saleable condition. Dress shirts must be returned in original bag with all clips and carton packaging.
Unfortunately, we cannot refund original shipping charges. Shipping for returned merchandise must be arranged at customer’s expense.
A return authorization is required for all returned merchandise. to obtain a return authorization simply
email [email protected] or call at 1.877.384.7462
All returns are to be shipped to the address below with your return authorization number clearly indicated on outside of package or with a copy of the return authorization form.
FERSTAR (returns):
2315 Rue Cohen, Saint-Laurent, QC H4R 2N7
Damaged/Defective Goods:
We stand behind the quality of our products and will gladly replace items that were delivered to you in damaged or defective condition within 60 days of the date of purchase. If you have received damaged or defective goods from Ferstar, please contact us immediately at [email protected] or call at 1.877.384.7462
Customized Goods:
Unfortunately, we cannot accept returns or exchanges for any merchandise with a team logo or any items that have been hemmed, cuffed or otherwise altered to your specifications.